FieldTorq Knives® makes it a priority to ship all orders promptly. It is FieldTorq Knives’ policy that items are shipped within 24-48 hours of ordering. However, most items are normally shipped the same business day for orders placed before 2 PM CST. Backordered items however will be shipped as soon as they become available. Orders placed during non-business hours such as evenings, weekends, and holidays are normally processed and shipped on the next business day. Once your order has been processed and shipped, you will receive an email with tracking information for your package. Please make sure you enter your address correctly as the label will be printed just as you enter your information. Make sure you enter apartment numbers, suite numbers, or any other details. We are not responsible for incorrectly entered addresses. Shipping charges are not refundable.
Any FieldTorq knife we find to be defective in its original material, construction, or workmanship will be repaired or replaced at our option with the same item or one of equal value at no charge. Normal wear, abuse, or improper use such as prying, pounding, not using as directed, etc. or neglect are excluded from this non-transferable warranty. Torq Assists are not covered. Sheaths have a one year warranty from the date of purchase. Please include a copy of your original receipt.
If your knife was damaged due to misuse we will attempt to repair it for a reasonable fee and professionally resharpen it. If it cannot be repaired we will give you a one-time option to purchase a new knife for 50% off the MSRP price listed on our website.
Please include a $15 check for shipping payable to FieldTorq Knives and follow the Shipping Instructions.